Privacy Policy
This privacy policy discloses the privacy practices for www.stashqueens.com and applies solely to information collected by this web site.
It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
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What choices are available to you regarding the use of your data.
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The security procedures in place to protect the misuse of your information.
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How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, i.e. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
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See what data we have about you, if any.
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Change/correct any data we have about you.
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Have us delete any data we have about you.
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Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. To read more about our web security, visit Stripe at: https://stripe.com/us/features#seamless-security.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Messaging Terms & Conditions
By visiting our website, sending us a message, ordering a product or signing up to our mailing, you agree to receive recurring automated marketing and informational text messages from Stash Queens, Inc. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Stash Queens, Inc.
Stash Queens, Inc. reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Stash Queens, Inc. also reserves the right to change the short code or phone number where messages are sent. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Stash Queens, Inc. again, just sign up as you did the first time and Stash Queens, Inc. will start sending messages to you again.
INFO
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at hello@StashQueens.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at hello@StashQueens.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.
Store Policy
Shipping
Processing Time: All orders are processed within 2-3 business days. Orders placed after 5 PM ET on weekdays will be processed the following business day. If an order is out of stock you will be notified within 5 business days and have the option of receiving a full refund or waiting for delivery.
Shipping Costs: Shipping fees are stated on the item description page.
Delivery Expectations: Delivery time estimates are subject to change due to factors like weather, holidays, or high order volumes.
Restrictions: All orders are eligible for shipping with the contiguous 48 states including Alaska and Hawaii, and US territories. International shipping may not be available. If you would like to ship internationally please contact us to confirm availability.
Order Changes and Cancellations: Order changes or cancellations are possible if an item has not shipped. Order changes may be charged a fee.
Applicable taxes: Sales tax must be collected and remitted on all applicable transactions by law. The sales tax charged will be based on local and state tax laws at the time of purchase and applied to the order's total price, including any taxable shipping and handling fees.
Taxable Items: Tangible personal property (physical goods) is usually subject to sales tax. Certain services may also be taxable, depending on the jurisdiction.
Tax Calculation: Sales tax rates vary depending on location and the items purchased. The tax rate applied to the order will be based on the shipping address provided. A system is used to automatically calculate the correct tax rate for your location.
Exemptions:
Certain items may be exempt from sales tax depending on local and state laws.
Stash Queens, Inc. stores collects, uses, shares, and protects your personal information when you visit our store, make purchases, or use our services.
Information We Collect
Personally Identifiable Information: We may collect information such as your name, address, email, phone number, payment information, and other details you provide when making a purchase or registering for an account.
Device Information: We may collect information about your device, including IP address, browser type, and location data, if you enable location services.
Website Usage Data: We may use cookies and similar tracking technologies to collect information about your browsing behavior, such as pages viewed, products viewed, and how long you stay on a page.
Customer Service Interactions: We may collect information from your communications with our customer service team.
How We Use Your Information
Order Processing: We use your information to process orders, fulfill purchases, and provide customer service.
Marketing and Advertising: We may use your information to send promotional emails, newsletters, and display targeted advertisements, subject to your consent.
Website Improvement: We use your information to analyze website traffic, improve user experience, and develop new features.
Legal Compliance: We may use your information to comply with legal obligations, prevent fraud, and resolve disputes.
Information Sharing
Service Providers: We may share your information with third-party service providers who help us with order processing, payment processing, shipping, and marketing.
We may share or sell your information. You can opt out by emailing us at www.stashqueens.com
Legal Requirements: We may disclose your information if required by law, court order, or legal process.
Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or part of our business.
Your Rights
Access: You have the right to access your personal information.
Rectification: You have the right to correct any inaccuracies in your personal information.
Deletion: You have the right to request the deletion of your personal information.
Opt-Out: You can opt-out of receiving marketing communications.
Data Security: We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Contact us if you have any questions or concerns about this Privacy Policy, please contact Stash Queens, Inc. LLC at hello@Stash Queens, Inc..com.
Return Policy: Thank you for shopping at Stash Queens, Inc. We want you to be happy with your purchase. Due to the nature of the items we sell, we do not accept returns. If your order is damaged you may receive a replacement of the damaged item within 30 days of the date you received your order, according to the date reported by the shipping company.
Acceptance of Coupons: We do not accept manufacturer, store, and competitor coupons. We reserve the right to refuse coupons that were advertised or issued in error. Coupons must be entered at the time of purchase. We do not accept coupons on items that are not purchased.